# Contact Us
Need help with an order or a question about our eye makeup stamp kit? Get in touch with BrightLadle.
**Customer service email:** sales@brightladle.shop
## Help with your order
Please include your order number and the email address used at checkout. For an incorrect or damaged item, a brief description and clear photos of the item and packaging can help us investigate. Please do not email payment-card details, passwords, or other sensitive information.
## Returns and delivery questions
Please review our [Return Policy](/policies/refund-policy) and [Shipping Policy](/policies/shipping-policy). Contact us before sending a return so we can provide the correct instructions and return address.
## Business details
**Store:** BrightLadle — https://brightladle.shop
This business mailing address is not necessarily the return address. Please obtain return instructions before shipping a package.